EUPHORIA DANCE ACADEMY — TERMS & CONDITIONS
Publication date: 1 September 2026
Effective for new agreements: upon acceptance on or after 1 September 2026
Effective for existing memberships: 1 October 2026, after advance delivery of these revised terms, unless the member expressly chooses the new monthly-credit system earlier
1. APPLICABILITY
1.1 These Terms & Conditions apply to all agreements and activities of Colter Music & Inspiration B.V., trading as Euphoria Dance Academy (“Euphoria”).
1.2 By registering, purchasing or paying for a class, punch card, membership, course, workshop, private lesson, event or studio rental through the website, Trainin, the Euphoria app or another authorized channel, the customer accepts these Terms & Conditions.
1.3 Euphoria may amend these terms. Material changes will be communicated in advance where required. The current version and effective date will be available on the website and in the app.
1.4 Changes affecting an existing fixed-term membership will not take effect during that fixed term where doing so would be unreasonable or contrary to mandatory law. Where a change materially disadvantages a customer, Euphoria will provide any termination right required by law.
2. GENERAL RULES
2.1 Members, guests, parents and other visitors must follow Euphoria’s house rules, location rules and reasonable instructions from authorized staff. Failure to comply may result in removal from the premises or suspension from activities.
2.2 Customers must behave respectfully and must not endanger, harass or disrupt other participants, staff or visitors.
3. ACCOUNTS AND PERSONAL DATA
3.1 Registration details must be complete, accurate and kept up to date.
3.2 Login credentials are personal. Customers are responsible for protecting their account and must notify Euphoria promptly if they suspect unauthorized access.
3.3 Personal data is processed in accordance with Euphoria’s Privacy Policy. Service communications required for bookings, payments, safety or membership administration are not marketing messages.
3.4 Marketing messages may be declined or unsubscribed from at any time.
4. REGISTRATION AND PARTICIPATION
4.1 Customers may attend classes using an eligible single ticket, punch card, membership, course registration or other product.
4.2 Customers must book through Trainin, the Euphoria app or another authorized system before a class begins.
4.3 A booking for a paid class, course, workshop, event or rental is confirmed only when the required payment has been received and, where applicable, Euphoria has confirmed availability.
4.4 A regular-class booking may be canceled without losing its credit until 2 hours before the class begins. The credit is returned to the same active monthly balance and retains its original expiry date. A cancellation made less than 2 hours before the class is a late cancellation and counts as participation; the credit or fee is not refunded.
4.5 Customers arriving more than 10 minutes after a class starts may be refused entry to avoid disruption.
4.6 Tickets, punch cards, memberships and credits are personal and non-transferable unless Euphoria expressly agrees otherwise.
5. REGULAR MEMBERSHIPS AND MONTHLY CREDITS
5.1 Regular memberships provide access to eligible classes on the regular schedule. Special workshops, bootcamps, events, courses, show teams, private lessons and studio rental are excluded unless the product description expressly states otherwise.
5.2 Each active membership receives the monthly number of credits associated with the selected plan. For example, a 4-classes-per-week membership receives 16 credits per membership month.
5.3 Monthly credits may be used flexibly for any eligible regular class during the corresponding membership month. Customers do not have to use a fixed number each week.
5.4 Unused monthly credits expire at the end of the corresponding membership month. They are not transferred to another person, converted into cash, refunded or carried into a later month, except where Euphoria expressly grants an extension or applicable law requires otherwise.
5.5 A credit used for a timely cancellation under clause 4.4 returns to the same monthly balance. Its original month-end expiry does not change.
5.6 Membership fees are payable in advance. Euphoria may deny access while an amount remains overdue.
5.7 Memberships begin on the first day of the agreed membership month. Where an earlier start is permitted, the additional period may be charged pro rata and added to the original duration.
5.8 A one-time administration fee of €10 applies to a new membership unless the offer states otherwise.
5.9 Consumers have a 14-day cooling-off period where legally applicable. If the customer asks Euphoria to begin providing classes during this period, any statutory payment consequences will apply. A cooling-off request may be submitted through the clearly visible online withdrawal function, through the authenticated app or by email. Euphoria will confirm receipt electronically without undue delay. This withdrawal function is separate from ordinary cancellation after the minimum membership term.
5.10 Memberships have the 3- or 6-month minimum term selected at purchase. Fees remain due throughout that term unless mandatory law or an expressly accepted exception applies.
5.11 A membership change requested through email or the authenticated app is subject to the conditions shown with the product. Upgrades may require payment of the difference. Downgrades require at least 14 days’ notice and normally take effect on the first day of the following month. Any applicable minimum change period remains in force.
5.12 After the initial term, the membership renews automatically for an indefinite period unless canceled in accordance with these terms and applicable law.
5.13 Cancellation cannot take effect before the agreed minimum term is completed. After that term, the customer may cancel with one month’s notice through either:
• an email to ; or
• an authenticated cancellation request in the Euphoria app.
The submission date recorded by Euphoria is the request date. Euphoria will send written confirmation by email. An in-person statement at reception is not sufficient unless Euphoria also records and confirms it in writing.
Where a customer entered the agreement through another method that must legally remain available for cancellation, Euphoria will also accept cancellation through that method and provide written confirmation.
5.14 If Euphoria cancels a regular class, it will provide a reasonable replacement opportunity, return the relevant credit or apply another remedy required by law. Public-holiday closures and announced holiday schedules do not automatically reduce the membership fee.
6. PUNCH CARDS AND SINGLE TICKETS
6.1 Unless the product states otherwise:
• a single-class ticket is valid for 1 week;
• a 5-class card is valid for 2 months;
• a 10-class card is valid for 3 months;
• a 20-class card is valid for 6 months;
• a beginner-course punch card is valid for 2 months.
6.2 Regular punch cards cannot be used for special workshops, bootcamps, events or studio rental. Beginner punch cards may be restricted to beginner-level classes.
6.3 Punch cards are non-refundable except where mandatory consumer law provides otherwise.
7. EARLY CANCELLATION AND PAUSES
7.1 A membership cannot ordinarily be canceled before its initial minimum term ends.
7.2 In cases of long-term illness or injury, Euphoria may pause a membership or punch card after receiving reasonable supporting information, such as a medical certificate confirming that participation is not possible. The pause normally begins after the first two weeks of the condition.
7.3 After the initial 3-month membership period, a customer may request up to two pauses per membership year. Each pause must normally last at least 2 weeks and the total pause period may not exceed 2 calendar months in that membership year. The membership end date is extended by the approved pause period.
7.4 Pause requests must be submitted at least 14 days in advance by email or through the authenticated app. The app will display the applicable eligibility and effective date before confirmation.
8. PRICES, PAYMENTS AND STUDIO RENTAL
8.1 Prices shown at purchase apply to the selected product. Payment must be completed before attending or using the service unless Euphoria agrees otherwise.
8.2 Membership direct debits are normally processed after the 24th of each month. The customer must maintain a valid payment method and sufficient funds. An unjustified chargeback may result in a €10 administration fee where permitted by law.
8.3 Euphoria may adjust prices after providing advance notice. Customers will receive any rights required by law when a price change affects an existing agreement.
8.4 Studio rental is a separate service and cannot be paid with membership credits. An app request does not guarantee availability. The rental becomes binding only after Euphoria confirms the studio, date, time, duration, final price and any deposit or special conditions.
8.5 The full rental price is due when Euphoria confirms the reservation, unless the confirmation states another payment schedule.
8.6 A confirmed studio rental may be canceled under the following standard schedule:
• more than 7 full days before the starting time: full refund;
• from 7 days until 72 hours before the starting time: a cancellation charge of up to 50% of the rental price;
• less than 72 hours before the starting time or a no-show: a cancellation charge of up to 100% of the rental price.
Cancellation charges will never exceed Euphoria’s reasonable work, committed costs and loss of income. If Euphoria avoids or recovers part of the loss, including by rebooking the studio, the customer will receive the corresponding additional refund. A customer may request one change of date without an additional administration charge when the request is made more than 72 hours in advance and an alternative is available.
8.7 If Euphoria cancels a confirmed rental, the customer may choose a suitable alternative date or receive a full refund of amounts paid for that rental.
8.8 Euphoria may require a reasonable refundable security deposit for events, productions or other higher-risk use. The amount and reason must be disclosed before the booking becomes binding. The deposit will normally be returned within 7 days after the rental, less any documented reasonable costs for damage, extraordinary cleaning, missing equipment or other breach attributable to the customer.
8.9 The customer is responsible for the behavior of rental guests and for damage caused during the rental, except to the extent caused by Euphoria. Capacity, cleaning, equipment, noise and permitted-use conditions shown before confirmation form part of the rental agreement.
9. LIABILITY
9.1 Participation involves normal physical-activity risks. Customers are responsible for assessing whether they can participate safely and should inform the teacher of relevant limitations. Nothing in these terms excludes or limits liability where exclusion or limitation is prohibited by law.
9.2 Customers are responsible for loss or damage they cause to Euphoria’s property or premises. Parents and guardians remain responsible for accompanying children.
9.3 Euphoria is not responsible for loss of unattended personal belongings except where liability follows from mandatory law.
10. PHOTOS, VIDEO AND AUDIO
10.1 Recording at Euphoria premises requires prior permission. Permission may be withdrawn where reasonable.
10.2 Euphoria will request an appropriate consent or identify another valid legal basis before using identifiable promotional images where required. Consent choices are governed by the relevant release form and Privacy Policy.
11. APP REQUESTS AND ELECTRONIC COMMUNICATIONS
11.1 Actions made through an authenticated account may be treated as written requests from the account holder. Euphoria may require additional verification for sensitive or unusual requests.
11.2 A request is not completed merely because it was entered in the app. The app will show whether it is pending, accepted or rejected, and Euphoria will provide confirmation where required.
11.3 Customers are responsible for maintaining a current email address and reviewing confirmations and important notices.
11.4 Temporary outages may affect the app. If an urgent request cannot be submitted, the customer should email before the relevant deadline.
12. GOVERNING LAW AND DISPUTES
12.1 These terms are governed by Dutch law, without limiting any mandatory consumer protection applicable to the customer.
12.2 Customers should first contact Euphoria at so the parties can try to resolve a complaint. Any dispute will be submitted to the competent court under applicable law.
13. BUSINESS DETAILS
Colter Music & Inspiration B.V., trading as Euphoria Dance Academy
Eerste Oosterparkstraat 72, 1091 HE Amsterdam, Netherlands
Email:
Telephone: +31 6 30428457
KvK: 81320353
VAT: NL862047109B01